How are ratings calculated on San Fernando Business Directory?
e.g., ⭐⭐⭐⭐ (4.3)
Business Ratings
San Fernando Valley Business Directory provides business ratings to help residents make informed decisions about where to shop, dine, and do business in the Valley.
Unlike other directories, this platform doesn't create its own ratings.
Where Ratings Come From
Business ratings are calculated by combining data from multiple established review platforms:
- Google Reviews - The most widely used review platform
- Yelp Reviews - A trusted source for local feedback
- TripAdvisor - For restaurants, hotels, and attractions when applicable
- Facebook Reviews - When at least 10 reviews are available
Trustworthiness
- No Proprietary Reviews: This directory never writes, solicits, or influences reviews. All ratings come from independent third-party platforms where real customers share their experiences.
- Multiple Source Verification: By combining ratings from Google, Yelp, TripAdvisor, and Facebook, the impact of platform-specific biases or anomalies is reduced. If a business has great ratings across multiple platforms, that consistency is meaningful.
- Volume-Weighted Methodology: The weighted average system prevents a single platform with limited reviews from skewing the overall rating. More customer feedback equals more influence on the final score.
- Local Focus: Ratings are prioritized from San Fernando Valley customers who actually visit these businesses, not reviews from people passing through or from outside the community.
- Regular Updates: Ratings are updated periodically to ensure current information that reflects recent customer experiences.
For Business Owners
Business owners in the San Fernando Valley should know:
- Ratings are pulled from public review platforms automatically
- To be featured, businesses must maintain at least 50 reviews across platforms from local customers
- The best way to improve ratings on this directory is to provide excellent service and encourage satisfied customers to leave reviews on Google, Yelp, and other platforms
- Payment is not accepted to change, remove, or influence ratings